Legal Notices & Disclaimers
Important information about using this website and communicating with our practice.
Effective Date: August 13, 2026 · Hope to Healing Counseling, PLLC
If you are experiencing a mental health emergency, please call 988 (Suicide & Crisis Lifeline), 911, or go to your nearest emergency room immediately.
Emergency & Crisis Disclaimer
THIS WEBSITE AND ITS CONTACT FORMS ARE NOT MONITORED 24/7 AND ARE NOT APPROPRIATE FOR EMERGENCIES.
If you or someone you know is in immediate danger, experiencing a psychiatric emergency, or having thoughts of suicide or self-harm, do not use this website to seek help. Contact emergency services immediately.
Hope to Healing Counseling, PLLC does not provide crisis intervention services through this website, email, or online contact forms. Messages submitted through this website may not be reviewed immediately and should never be used to communicate urgent or time-sensitive mental health concerns.
Existing clients experiencing a crisis between sessions are encouraged to contact their local emergency services, go to the nearest emergency room, or call the 988 Suicide & Crisis Lifeline by dialing or texting 988.
Crisis Resources
- 988 Suicide & Crisis Lifeline
Call or text 988 — available 24/7
- Crisis Text Line
Text HOME to 741741
- National Domestic Violence Hotline
1-800-799-7233
- SAMHSA National Helpline
1-800-662-4357 — substance use & mental health
- Emergency Services
Call 911 for immediate danger
Informed Communication Disclaimer
Electronic Communication Risks
By using the contact form, email, or any electronic communication method on this website, you acknowledge that electronic communications carry inherent privacy risks. Email and web-based contact forms are not guaranteed to be fully secure or confidential. While we take reasonable precautions to protect your information, we cannot guarantee the security of information transmitted electronically.
No Therapeutic Relationship via Website
Submitting a contact form, sending an email, or otherwise communicating through this website does not establish a therapist-client relationship. A therapeutic relationship is only established through a formal intake process and a signed client services agreement with Hope to Healing Counseling, PLLC.
Response Time
We strive to respond to all inquiries within 1–2 business days. However, we cannot guarantee immediate responses. Please do not use electronic communications for urgent matters. For time-sensitive concerns, please call us directly at 224-671-1674.
Telehealth Services
Telehealth services are provided using HIPAA-compliant platforms. Clients receiving telehealth services are responsible for ensuring they are in a private, secure location during sessions. Telehealth may not be appropriate for all clients or all clinical situations. Your clinician will discuss the appropriateness of telehealth with you during the intake process.
Scope of Practice & Licensure
Monte Stewart, MSW, LCSW, CWEL is licensed as a Licensed Clinical Social Worker (LCSW) in the state of Illinois. Services are provided in accordance with Illinois law and the ethical standards of the National Association of Social Workers (NASW). Clients located outside of Illinois should inquire about licensure requirements in their state prior to beginning services.
Website Content Disclaimer
The information provided on this website is for general informational purposes only and does not constitute professional mental health advice, diagnosis, or treatment. Always seek the advice of a qualified mental health professional with any questions you may have regarding a mental health condition.
Accessibility Statement
Hope to Healing Counseling, PLLC is committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Our Accessibility Efforts Include
- •Providing sufficient color contrast between text and background elements
- •Using descriptive alt text for images
- •Ensuring keyboard navigation is available throughout the site
- •Using semantic HTML to support screen readers and assistive technologies
- •Providing clear, plain-language content
- •Ensuring forms are labeled and accessible
- •Designing for mobile and varied screen sizes
Ongoing Commitment
We recognize that accessibility is an ongoing effort. We are continually working to improve the accessibility of our website and welcome feedback from users who encounter barriers.
Accessibility Accommodations for Services
We are committed to providing counseling services in an accessible and inclusive manner. If you require accommodations to access our services — including alternative communication formats, accessible meeting locations, or other supports — please contact us and we will work with you to meet your needs.
Report an Accessibility Issue
If you experience difficulty accessing any part of this website or our services, please contact us:
Hope to Healing Counseling, PLLC